New Normal in Banking

New Normal in Banking

Due to the recent digital mode activities, the banks are aiming to increase the customer service points to over 75,000 which is around 64,000 now.  Thus, a non-branch model is becoming more popular.

It is learnt that there are over 1.1 million business correspondents employed by banks and corporate agents who are classified as Public Sector Bank Mitras and Retail Business Correspondents.   Let apart India Post Payments Bank (IPPB) also employs around 1.8 lakh postmen and Grameen Dak Sevaks to provide basic banking services to the public.

Here is an article on the same…

Article on New Normal in Banking Sector
Courtesy: Economic Times dt 8th Oct 2020

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